2251058 - The Contract Item Has Status In Process, Though Fulfilment and Invoicing is Finished

The contract item status is In Process, though Fulfillment Status and Invoice Status are Finished.

SAP Business ByDesign

1. Go to the Sales Order work center.
2. Go to the Contract view.
3. In the Find field search with ID ABC (where ABC is the Contract ID) and click on the Edit button.
4. Go to the Items tab and select Item PQR (where PQR is service base line-item) for which Fulfillment Status is Finished and Invoice Status is Finished.

The Status of Item PQR is still showing as In Process.

Item PQR will have the status Completed once all the 3 conditions are satisfied as below:

1. Fulfillment Status as Finished
2. Invoice Status as Finished
3. Contract ABC -> Item PQR: End Date is reach, meaning validity of Item PQR is expired.

This is the expected system behavior.

contract item, status, in process, fulfillment, invoice, finish, finished, end date. , KBA , AP-SLO , Sales Order Processing , How To