A candidate is trying to upload a resume using pptx file format and the page is just loading.
SuccessFactors Recruiting Managament (RCM) - All versions
Reproducing the Issue
1 - Edit Candidate Profile;
2 - Upload a new CV using PPTX file format.
.pptx file format is not supported. Accepted file types for resume and cover letter uploads are Microsoft Word, PDF, image, and text. Media files, such as .wav and .mp3 are not supported.
Since we do not support .pptx file, we have to convert it into other format.
pptx Resume CV Uploading pptx file , KBA , LOD-SF-RCM , Recruiting Management , How To