Symptom
- An internal error occurred while calling the 'initInstance' API. (Error: WIS 30270) error happens when creating a new Web Intelligence document in Java panel
- Issue occurs on Fiori Launchpad as well
- Only some specific users faced this issue. Other user who is set with the same security rights may work fine.
- WebiSDK.CorbaServerImpl.doProcess()|BIBOPRD:2512:84.44515:7|webiserver_BIBOPRD.WebIntelligenceProcessingServer.initInstance|localhost:5752:6476.25804:1|Cs_RME34wEX2vGl.DZggQDMa3d7|||||||||||**ERROR:WICDZ_i:ASFException : [repo_proxy 23] FolderFacade::getRootFolderInfo - ISInfoObject has not been found in getRootFolderInfo function. iObjs is different from 1.
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.x
- Web Intelligence (WebI)
Product
SAP BusinessObjects Business Intelligence platform 4.1
Keywords
cms, db, corruption, dummy, restore, create, webi, initInstance , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Problem
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