SAP Knowledge Base Article - Public

2251803 - Existing Event reason is not coming up under" Take action" drop down.

Symptom

Whenever you are unable to view an newly created event reason under Employment information--->take action--->Change job and compensation info--> Job information

though are able to view it under Emploment information---Job information history---->insert new record.

As like below

Screenshot1.PNG

Screenshot2.PNG

 

This also applies when you do not see the event of the event reason. So if you just see no selection on the event this means that the none of the event reasons has status no selection on the manage organization pay and job structures.

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Event reason

Cause

Under Admin Tools--->Manage Organization, Pay and Job Structures-->Event Reason--->Testing

you can see the "Employee Status" is set to "active"

 

Reason.PNG

 

Resolution

So to overcome of this issue you shall have to make the "Employee Status" to "No Selection" as shown below.

Overcome.PNG

 

then you woulb be able to view in under Employment information--->take action--->Change job and compensation info--> Job information.

Last Screenshot Result.PNG

 

Note: If you have event reason derivation configured, you could also receive Unable to determine the EventReason for the proposed change(s) message from Take Action UI if the event being determined is configured with Employee Status = Active. and View: 2617429 - Event Reason Availability and Configuration in Employee Central

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:Implementing Employee Central Core

Chapter: Event Reason Derivation Business Rules

See Also

  • 2617429 - Event Reason Availability and Configuration in Employee Central
  • 2421457 - Event reason is visible in Job History even though no permission
  • 2541909 - Job Info: How to configure the Event Reason (event-reason)
  • 2250510 - Event dropdown list for Job information is empty when going through Employment Details > Take Action > Change Job and compensation information
  • 2218185 - Missing Links for Event Reason Derivation and Workflow Derivation
  • 2475778 - Error: Unable to determine the EventReason for the proposed change(s)

Keywords

Change event job information take action, Unable to determine the EventReason for the proposed change(s) , employee status, no selection, active, MSS, Take action, event reason, event , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-JOB-EVN , Events, Derivation & Employee Status , Problem

Product

SAP SuccessFactors Employee Central all versions