Symptom
Whenever you are unable to view an newly created event reason under Employment information--->take action--->Change job and compensation info--> Job information
though are able to view it under Emploment information---Job information history---->insert new record.
As like below
This also applies when you do not see the event of the event reason. So if you just see no selection on the event this means that the none of the event reasons has status no selection on the manage organization pay and job structures.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
Event reason
Cause
Under Admin Tools--->Manage Organization, Pay and Job Structures-->Event Reason--->Testing
you can see the "Employee Status" is set to "active"
Resolution
So to overcome of this issue you shall have to make the "Employee Status" to "No Selection" as shown below.
then you woulb be able to view in under Employment information--->take action--->Change job and compensation info--> Job information.
Note: If you have event reason derivation configured, you could also receive Unable to determine the EventReason for the proposed change(s) message from Take Action UI if the event being determined is configured with Employee Status = Active. and View: 2617429 - Event Reason Availability and Configuration in Employee Central
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide:Implementing Employee Central Core
See Also
- 2617429 - Event Reason Availability and Configuration in Employee Central
- 2421457 - Event reason is visible in Job History even though no permission
- 2541909 - Job Info: How to configure the Event Reason (event-reason)
- 2250510 - Event dropdown list for Job information is empty when going through Employment Details > Take Action > Change Job and compensation information
- 2218185 - Missing Links for Event Reason Derivation and Workflow Derivation
- 2475778 - Error: Unable to determine the EventReason for the proposed change(s)
Keywords
Change event job information take action, Unable to determine the EventReason for the proposed change(s) , employee status, no selection, active, MSS, Take action, event reason, event , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-JOB-EVN , Events, Derivation & Employee Status , Problem