SAP Knowledge Base Article - Preview

2251939 - Error: 'Unable to Logon. Please check the SAP logon information saved in the common connection.' when attempting to connect to an SAP BW System in Crystal Reports for Enterprise

Symptom

  • Unable to logon.
  • When trying to create a new report in Crystal Reports for Enterprise, it fails to connect.
  • When trying to connect to an SAP BW BEx Query in Crystal Reports for Enterprise, it fails with the error:
      
    "Logon to SAP system
     Unable to logon
     Please check the SAP logon information saved in the common connection."     


Read more...

Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CRE CR4E Crystal Enterprise bex common connection , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.