Symptom
The error below occurs when setting up the IP addresses in API Login Exceptions:
"Invalid IP format"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Admin Center > Password & Login Policy Settings
- Click on "Set API Login exceptions..."
- Add new or edit a user security settings
- Add the IP address
- Save and error is returned
Cause
IP address provided is in incorrect format.
Resolution
Make sure that you provided the IP addresses in a valid format.
You need to enter the IP addresses separated by comma, for example: 10.20.30.40, 10.20.30.41
When entering an IP range, you need to include it with the following format: 10.20.30.1-10.20.30.10
See Also
2253200 - How to restrict the API access of a specific user by IP addresses
OData API Help Portal: Restricting API Access by IP Addresses or IP Address Ranges
Keywords
API Login Exceptions, IP address, allow list, ip range, restrict, allowlist, Password & Login Policy Settings , KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT-ODATA , OData API Framework , Problem