SAP Knowledge Base Article - Public

2251980 - Invalid IP format error when setting API Login Exceptions


The error below occurs when setting up the IP addresses in API Login Exceptions:

"Invalid IP format"


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SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center > Password & Login Policy Settings
  2. Click on "Set API Login exceptions..."
  3. Add new or edit a user security settings
  4. Add the IP address
  5. Save and error is returned


IP address provided is in incorrect format.


Make sure that you provided the IP addresses in a valid format.

You need to enter the IP addresses separated by comma, for example:,

When entering an IP range, you need to include it with the following format:

See Also

2253200 - How to restrict the API access of a specific user by IP addresses

OData API Help Portal: Restricting API Access by IP Addresses or IP Address Ranges


API Login Exceptions, IP address, allow list, ip range, restrict, allowlist, Password & Login Policy Settings , KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT-ODATA , OData API Framework , Problem


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