2252061 - No option to revise an item in "Actions" menu

The "Revise" option is not visible in the "Actions" menu of an item record.

SAP SuccessFactors Learning

1. Access Learning Administration >
2. Navigate to Learning Activities >
3. Item >
4. Search for an item >
5. Open the item record and note that the "Revise" option is not available in the "Actions" menu.

This can be caused by 3 reasons:

• The item was revised but was not finalized (made production ready);
• The item record being viewed already has a revision;
• The item has a classification of external-course.

How to finalize the revision:

1. Go to the item > Actions > Finalize Revision >
2. Select the relevant configurations for finalizing the revision >
3. Run/Schedule the job to complete the revision process.

Make sure you are viewing the latest revision, by checking the Revision Date field and not Revision Number, of an item in order to be able to revise it again:

1. Navigate to Learning Activities > Items >
2. Search for Item ID >
3. Set the Item Status criteria to "Both" to find "Not Active" and "Active" items >
4. Select the latest revision dated item.

External-course items cannot be revised as that can break integration with the external vendor such as Open Content Network.

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