SAP Knowledge Base Article - Public

2252061 - No Option to Revise Item In "Actions" Menu


The "Revise" option is not visible in the "Actions" menu of an Item Record


SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Administration
  2. Navigate to Learning Activities > Item
  3. Search for an Item
  4. Open the Item record and note that "Revise" is not available in the Actions menu


This can be caused by 3 reasons:

  • The Item was revised but was not finalized (made production ready)
  • The Item record being viewed already has a revision 
  • The Item has a classification of external-course


How to finalize the revision:

  1. Go to the Item > Actions > Finalize Revision
  2. Select the relevant configurations for finalizing the revision
  3. Run/Schedule the job to complete the revision process

Make sure you are viewing the latest revision, by checking the Revision Date field and not Revision Number, of an Item in order to be able to revise it again:

  1. Navigate to Learning Activities > Items
  2. Search for Item ID
  3. Set the Item Status criteria to Both to find Not Active and Active Items
  4. Select the latest revision dated Item

External-course Items cannot be revised as that can break integration with the external vendor such as Open Content Network.


SF SuccessFactors LMS Learning revise revision item productionize make product ready missing gone display show appear, display, finalize , KBA , LOD-SF-LMS-ITE , Items , Problem


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