2252279 - Application overrides not working for candidates

Overrides are not working for candidates, even though the source and country of the candidate match the override.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

1. Navigate to the candidate application while applying for a job.
2. Notice that the override is not working for the candidate.

The country field is not defined on the Job Requisition template.

The countries specified in the override refers to the country of the job requisition. If the country field is not defined on the job requisition template, then the overrides cannot work.

The country field must be defined in the job req template with type derived as shown below:

The country value will appear for derived field in Admin Center > Set up Job Board Options, as shown below:

Override not working, field visible after overriding, override fails , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem