Symptom
You expect to find all transactions made on a supplier account in work center Payables in the Supplier Account Monitor on tab Trade Payables, subtab Invoices/Payments. However, a cancelled supplier invoice and its cancellation invoice are missing on this subtab. Both source documents are posted successfully.
Reproducing the Issue
- Go to Payables work center.
- Under the Suppliers view go to the Supplier Accounts view.
- Show All Suppliers and find the relevant account ID.
- Mark the row of the account ID and choose the View button.
- Now on tab Trade Payables, subtab Invoices/Payments show All Items and find the invoice ID you are searching for.
- You will neither find the cancelled invoice nor the invoice cancellation.
Cause
As long as no follow-up documents exists, cancelled invoices and their cancellation invoices are not visible in Supplier Account Monitor at subtab Invoices/Payments. However, they are visible under tab Postings.
Resolution
- Go to Payables work center.
- Under the Suppliers view go to the Supplier Accounts view.
- Show All Suppliers and find the relevant account ID.
- Mark the row of the account ID and choose the View button.
- Now on tab Trade Payables, subtab Invoices/Payments select the Postings subtab.
- Show All Items and find the invoice ID you are searching for.
- You will find the cancelled invoice as well as the invoice cancellation.
Keywords
KBA , SRD-CC-FED , Feeds , How To
Product
SAP BUSINESS BYDESIGN 1705