SAP Knowledge Base Article - Public

2252653 - Compensation Management:Ratings are disappearing when saving the form

Symptom

The issue is happening for rating as dropdown.

When you use the drop down to enter a rating and select save the rating gets wiped out and goes back to unrating.

Environment

Compensation Management

Reproducing the Issue

1.Go to Compensation tab and open the form

2.Select a drop down in the Performance rating dropdown.

3.As soon as you enter the ratings the Merit Guidelines and the Merit field populates.

4.Click on save. As soon as you click on save the entered ratings don’t stick. The become unrated again.

 

Cause

This is because a piece of code comp-rating-source is missing from the form template xml.

 

Resolution

To manually add the comp-rating-source, please add the following <comp-rating-source> section after the "</comp-budget-rule>"

<comp-rating-source useFor="salary" form-id="-1" is-default="false" completed-only="false" use-calculated-rating="false" import-from-assignment="false" scaleId="XYZ">
</comp-rating-source>

 

XYZ=Name of rating scale you are using

 

Kindly contact support team(and attach CCOR form) or your implementation consultant to make these chnages.

Keywords

KBA , LOD-SF-CMP , Compensation Management , LOD-SF-CMP-CMP , Compensation , Problem

Product

SAP SuccessFactors HCM Suite all versions