Symptom
The issue is happening for rating as dropdown.
When you use the drop down to enter a rating and select save the rating gets wiped out and goes back to unrating.
Environment
Compensation Management
Reproducing the Issue
1.Go to Compensation tab and open the form
2.Select a drop down in the Performance rating dropdown.
3.As soon as you enter the ratings the Merit Guidelines and the Merit field populates.
4.Click on save. As soon as you click on save the entered ratings don’t stick. The become unrated again.
Cause
This is because a piece of code comp-rating-source is missing from the form template xml.
Resolution
To manually add the comp-rating-source, please add the following <comp-rating-source> section after the "</comp-budget-rule>"
<comp-rating-source useFor="salary" form-id="-1" is-default="false" completed-only="false" use-calculated-rating="false" import-from-assignment="false" scaleId="XYZ">
</comp-rating-source>
XYZ=Name of rating scale you are using
Kindly contact support team(and attach CCOR form) or your implementation consultant to make these chnages.
Keywords
KBA , LOD-SF-CMP , Compensation Management , LOD-SF-CMP-CMP , Compensation , Problem