SAP Knowledge Base Article - Public

2252747 - Error 403 - Forbidden - error message displayed in the Set Credential window in SAP Analytics Cloud


The following error message is displayed in the "Set Credential"  window when trying to "Create New Model From Remote System" based on HANA datasource in SAP Analytics Cloud:

Error 403 - Forbidden


  • SAP SAP Analytics Cloud 2017.13
  • SAP HANA Database

Reproducing the Issue

  1. Logon to SAP Analytics Cloud
  2. Go to Modeller -> Import Data -> Create Model From Remote System
  3. Select Remote System and Data Source
  4. In the "Set Credential" window provide your user name and password
  5. Notice that the following error "Error 403 -Forbidden" is displayed


The following role “sap.bc.ina.service.v2.userRole::INA_USER” is missing for your HANA user.


  1. Open SAP HANA Administration Console in HANA Studio as an Administrator user
  2. Navigate to Security -> Users -> Find the particular user
  3. In the Granted Roles section of the user properties add the following role:  "sap.bc.ina.service.v2.userRole::INA_USER"
  4. Deploy your changes

See Also

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