Symptom
- Is it possible to update the instruction header of the Candidate Profile?
- How can we update the instruction header of the Candidate Profile?
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Environment
SAP SuccessFactors Recruiting Management
Resolution
To update the Instruction Header, it would be needed to update the Candidate Profile Template. You have two options to update that information:
- You can update it in the XML
- To update it in the XML template, please, follow the instructions described in the Implementation Guide: SAP SuccessFactors Recruiting Management - Candidate Profile - Instruction Header. If you update it in the XML, you will need to upload it back to Provisioning.
- You can update it via Manage Templates
NOTE: It is very important to keep in mind this tool is extremely powerful. Modifications made to templates can have a direct impact on candidate experience, integrations, custom integrations, etc. Change should only be made by a qualified individual that is familiar with the configuration.
To update that information in Manage Templates, you will need to do the following:
- Go to Admin Center > Recruiting > Manage Templates
- Select Candidate Profile, then select the Candidate Profile Template
- In the page you land, there will be a text box to update the Instruction Header
NOTE: In case you want to update the Instruction Header via Manage Templates, please note that is needed the correct permissions to access it. In case you don't have Manage Templates enabled in your instance, please, check this KBA 2365214 - Manage Templates - Recruiting Management.
It is possible to add a specific Instruction Header for Internal Candidates and another to External Candidates. To do that, please, check this KBA 2416499 - Is it possible to add a different instruction text for Internal Candidates and External Candidates - Recruiting Management for more information.
See Also
Candidate Profile Element: Instruction Text for Recruiting Users
Keywords
Candidate, candidate, profile, Profile, text, instruction, Instruction, Header, header, xml, template, manage templates, candidate profile, internal, external, modify , KBA , LOD-SF-RCM , Recruiting Management , How To