Symptom
When launching a Performance Management form in Admin Center, the form template drop down menu does not show any results.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors 360 Multi-Rater
Resolution
Prior to 1511 release, Launch Forms in Admin Center was dsiplaying all Form Templates for Types - Performance Management and 360.
With 1511 release, Form Templates in Launch Forms are enhanced to displays based on permission setting "Permission to Create Forms" found under "General User Permission" in the RBP settings.
After finishing the permission configuration, please refresh RBP in provisioning to make quick synchronization in system.
Note: in order to make changes in Provisioning, please contact your Implementation Partner. If you don't have a Partner, you can find for SAP Certified Partners via the SAP Partner Finder or, alternatively, speak with your Account Executive or Customer Engagement Executive about Professional Services options.
See Also
KBA 2072200 - New Goal Plan is Not Displaying (RBP) in Goal Management
KBA 2078023 - Permissions - New PM Templates not displaying (RBP) - Performance Management
Keywords
unable to see form templates, no form template, launch forms, drop down menu, permission to create forms , KBA , LOD-SF-PM-SCH , Form Schedulers and Launches , LOD-SF-MTR-SCH , Form Schedulers and Launches , How To