SAP Knowledge Base Article - Preview

2253781 - How to create the perfect case for Solution Manager Diagnostics component and subcomponents

Symptom

You want to create a support case for SAP Solution manager Diagnostics (SV-SMG-DIA*) component  and you want to know which information and details you need to provide in the case.


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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Business ByDesign all versions

Keywords

SOLMAN, SAP, case, message, network, performance, dump, upload, download, note, KBA, WIKI, BADI, component, help, sub component, connection, HTTP, R/3, WTS, priority, error, processing, speed up, steps to reproduce, example, user data, logon, system, debug, application, assign, attach, trace, custom, ST30, ST12, ST05, database, specification, substance, label, report , KBA , SV-SMG-DIA , Diagnostics , How To

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