Symptom
When employees are trying to access their compensation statements they get an error:
The requested operation is not available.
This problem is due to the following reason(s):
Access Denied Error
Environment
- Compensation
- Variable Pay
Reproducing the Issue
From the Public Profile -> Compensation Statements -> and click on any compensation statement and receive the following error:
The requested operation is not available.
This problem is due to the following reason(s):
Access Denied
They have the permissions to view and use to be able to view them in the past.
Cause
- System related issue - CMP-11359.
Resolution
- If you are sure your user permissions are correct, and this was working previously, but now started to see this error, please work with Cloud Product Support
Keywords
compensation statement
personal statement
variable pay , KBA , LOD-SF-CMP-CMP , Compensation , Problem
Product
SAP SuccessFactors HCM Suite 1511