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SAP Knowledge Base Article - PreviewSymptom
When trying to install the SAP Add-In for Microsoft Excel on Windows 10 or a later version, the installation fails with the following error message:
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
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Environment
- SAP Business ByDesign
- SAP Cloud for Customer
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions
Keywords
Excel add-in, Installer, Download Center , KBA , SRD-CC-OIN-XL , Excel Integration , How To
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