SAP Knowledge Base Article - Public

2254895 - The tag [HRIS_ACTION] is not translating as expected or is showing incorrect values in Email Notifications.

Symptom

  • The tag [HRIS_ACTION] is not translating as expected in Email Notifications.
    It sometimes appears in a different language than the rest of the email.
  • It displays the wrong values, sometime showing different values between the subject line and mail body. 

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 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

Employee Central - Workflows

Cause

The [HRIS_ACTION] tag is no longer supported in EC V2.

The tag [HRIS_ACTION] does not translate from the language the action is initiated in. If the email is translated to a different language, the [HRIS_ACTION] tag, will not change.

Resolution

Instead [EVENT_REASON] should be used for email templates.

[EVENT_REASON] should translate as you expect it to.

These tags can only be changed for HRIS elements Job information and Compensation Information. All other HRIS elements pull from hard coded tables and are non-editable

Keywords

[HRIS_ACTION], HRIS_ACTION, Tag, Not translating, Email Notifications, Email Alerts, EVENT_REASON, Event_Reason , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions