Symptom
- The tag [HRIS_ACTION] is not translating as expected in Email Notifications.
It sometimes appears in a different language than the rest of the email. - It displays the wrong values, sometime showing different values between the subject line and mail body.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
Employee Central - Workflows
Cause
The [HRIS_ACTION] tag is no longer supported in EC V2.
The tag [HRIS_ACTION] does not translate from the language the action is initiated in. If the email is translated to a different language, the [HRIS_ACTION] tag, will not change.
Resolution
Instead [EVENT_REASON] should be used for email templates.
[EVENT_REASON] should translate as you expect it to.
These tags can only be changed for HRIS elements Job information and Compensation Information. All other HRIS elements pull from hard coded tables and are non-editable
Keywords
[HRIS_ACTION], HRIS_ACTION, Tag, Not translating, Email Notifications, Email Alerts, EVENT_REASON, Event_Reason , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem