SAP Knowledge Base Article - Public

2254987 - Application error when clicking 'Compare' button on Talent Search - Succession Management

Symptom

System displays 'Application Error' with code

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Go to Succession Menu > Select Talent Search;
  2. Build or select previously defined search critiera;

    Once results are returned:

  3. Checkmark next to employees you wish to compare;
  4. Click on 'Compare' button from Action Bar.

Cause

The system is designed to expect a Career Worksheet template to be configured.

Resolution

  1. Go to Admin Center;
  2. Select Development Planning;
  3. Select Manage Templates;
  4. Validate if Development Template exists.

Open an case with Cloud product support referering SCM-7757

Keywords

application error, error, warning, message, talent search, TS, compare, button, career worksheet, action, search, criteria , KBA , LOD-SF-SCM-TS , Talent Search , Problem

Product

SAP SuccessFactors Succession & Development all versions