SAP Knowledge Base Article - Public

2255008 - Error when attempting to save an Item's online content settings

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

The LMS generates the following application error when attempting to modify an item's online content settings:

The URL for offline download is required.

CS-ItemOnlineContentError.jpg

Environment

SAP SuccessFactors Learning - All Supported Versions

Cause

The admin is being asked to enter the URL for offline download because that item is set up to be available for offline player download.

CS-ItemOnlineContentSettings.png

Resolution

To avoid this message you would need to uncheck the Available for Offline Player download checkbox in the item's Online Content tab.

Keywords

The URL for offline download is required, offline, offline player, , KBA , lmsadminui , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions

Attachments

CS-ItemOnlineContentError.jpg
CS-ItemOnlineContentModifySettings.png
CS-ItemOnlineContentSettings.png