SAP Knowledge Base Article - Public

2255033 - Error in text editor when user is modifying Job Specification, Internal/External Job Description - RCM

Symptom

When user is modifying Job Specification, Internal/External Job Description and presses ""ENTER"", the page jumps to the bottom of page.

Environment

  • This issue is only present in Internet Explorer 11 - IE11
  • SAP SuccessFactors Recruitment - RCM

Reproducing the Issue

  • In any requisition, scroll down to the Job Description field and Update it.
  • When you press Enter key in the description box, the screen moves to the bottom.
  • Issue could be replicated only on IE11

Cause

  • The component causing this problem is the CKeditor
  • It's a compatibility issue between this tool, and running IE11 in quirks mode
  • According to the 3rd Party support ticket Engineering has opened (https://dev.ckeditor.com/ticket/13512), they have decided not to fix this

Resolution

Potential Workarounds:

See Also

MS information found here http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

Keywords

SF Recruit RCM Internet explorer 11 Compatability mode quirk edit job description , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions