Symptom
When trying to access the career tab, system throws the error message:
"Your request has not been processed successfully. If the problem persists, please contact client support and provide the event code and the server timestamp below."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Career tab and attempt to access it;
- Getting error saying that request has not been processed please try again
Cause
The causes were related to misconfiguration on Internal Data Privacy Statements. As the Candidate Privacy options are enabled for Internal applicants, the Statements must be configured to all languages set up on instance. If the same was not configured to a specific, if an user was logged in with the language set to that language, the system would not recognize the statement and would return the error message as reported.
Resolution
You will need to configure the privacy statements for all the enabled languages in the instance so career tab is visible to all.
Keywords
KBA , LOD-SF-RCM , Recruiting Management , Problem