SAP Knowledge Base Article - Public

2255044 - Error - Your request has not been processed successfully - Recruiting Management

Symptom

When trying to access the career tab, system throws the error message:

"Your request has not been processed successfully. If the problem persists, please contact client support and provide the event code and the server timestamp below."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Career tab and attempt to access it; 
  2. Getting error saying that request has not been processed please try again

Cause

The causes were related to misconfiguration on Internal Data Privacy Statements. As the Candidate Privacy options are enabled for Internal applicants, the Statements must be configured to all languages set up on instance. If the same was not configured to a specific, if an user was logged in with the language set to that language, the system would not recognize the statement and would return the error message as reported.

Resolution

You will need to configure the privacy statements for all the enabled languages in the instance so career tab is visible to all.

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions