SAP Knowledge Base Article - Preview

2255046 - User getting "Error 11" on SAP Mobility CRM/ERP products for SMP 3.0 (Agentry) - unreleased connection

Symptom

  • The error 11 occurs very often when transmitting in several different transactions and it occurs randomly (in between transmits) 
  • An Error 11 - means that the sockets that are used for communication between the device and the server was overused (It could also mean that it ran out)
  • Getting error 11 when users try to transmit using the mobile device in SAP (Syclo) mobility products ex: Service Manager 4.1 or Work Manager 6.2 or Inventory Manager 4.1 or others


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Environment

  • SAP Mobile Platform 3.0.0
  • SAP Work Manager 6.1.0
  • SAP Work Manager 6.2.0
  • SAP Work Manager 6.3.0
  • SAP Work Manager 6.4.0
  • SAP Work Manager 6.5.0
  • SAP Sales Manager 2.5.7
  • SAP Inventory Manager 4.0
  • SAP Inventory Manager 4.1
  • SAP Inventory Manager 4.2
  • SAP Inventory Manager 4.3
  • SAP Inventory Manager 4.4
  • SAP CRM Service Manager 4.1.0
  • SAP CRM Service Manager 4.2.0
  • SAP CRM Service Manager 4.3.0

Product

SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.3.0 ; SAP Inventory Manager 4.2 ; SAP Inventory Manager 4.3 ; SAP Mobile Platform 3.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0

Keywords

"SMP Server hangs with Logging user into", "No other users can sync against SMP 3.0 or Agentry", "Synching issue with Agentry", "Error 11 Agentry", "Error 11 SMP 3.0", "Some users cannot sync with SMP 3.0", "long transmit causes Error 11", "Complex Table Error 11" , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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