Symptom
Executive review offline edit is not working. Getting the below error message while uploading the file.
Unable to import file. This might due to one of the following:
- File is not in Excel Format.
- File was not saved in earlier versions of Excel (Excel 97 -2003).
- Original file was not exported from the system.
Environment
SAP SuccessFactors Compensation
Reproducing the Issue
- Go to Executive Review.
- Open template.
- Export the content as excel.
- Re-import the same file.
Cause
This issue occurs if customer is importing comp rating with text value(that can be ideally entered with a dropdown list driven by a rating scale in Excel export file). By design this is known limitation we cannot import the comp-ratings if the values are text and as of now we only support numerics.
Resolution
There are two ways to resolve the issue as follows:
- Delete the Comp-Rating Column:
Delete the comp-rating column and import the excel file and the issue would be resolved. - Format Cells of Comp Rating Column in Excel:
- Right-click on the "Comp Rating" column.
- Select the Format Cells option.
- Set the format to Numeric.
- Update the ratings for the users.
- Import the file into Executive Review.
Keywords
Executive review Import, Executive review Offline Edit Error, Offline edit. , KBA , LOD-SF-CMP-EXR , Executive Review , Problem
SAP Knowledge Base Article - Public