Symptom
User receives application error when entering text in the interviewers comment and click save.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Navigation Steps:
- Enter a job requisition
- Choose a candidate
- Press the “add” button in “interviewer comments”
- Copy paste the text below in the interviewer comments section
- Click “show on profile” checkbox
- Click save
Resolution
The root cause of this issue vary, it may be due to system misconfiguration or malfunctioning.
Please verify if this is the case with a partner/support representative or raise an case on the Support Portal for further investigation.
It is important to copy and paste the time-stamp information of the error, contact information, instance credentials along with the steps to reproduce within the case description.
Keywords
application error, interviewer comment , KBA , LOD-SF-RCM , Recruiting Management , Problem