SAP Knowledge Base Article - Preview

2255660 - SuccessFactors: API Call fails with error Authentication failed, user account is locked(status code = 13)

Symptom

API Login fails with the following error: Authentication failed, user account is locked(status code = 13) 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HXM Suite

  • Odata API

Product

SAP SuccessFactors HCM Suite 1705

Keywords

Authentication failed, status code = 13, user account is locked, wrong password , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT-API , API & Adhoc API Framework , Problem

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