SAP Knowledge Base Article - Preview

2255803 - SuccessStore 'Add Family and Roles' Error: An application error occurred. Please try again later, or notify support if the issue keeps occurring.

Symptom

When trying to add families and roles from SuccessStore, receive an error:

An application error occurred. Please try again later, or notify support (with the error information of errorId=XX, timestamp=XX, and the version information from the current screen) if the issue keeps occurring.


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Environment

SAP SuccessFactors Job Profile Builder

Product

SAP SuccessFactors HXM Suite all versions

Keywords

JPB, JDM, errors, application issue, display, family, families, role, roles, manage job profile, locale language, success factors, sf, sfsf , KBA , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , LOD-SF-TIH-SKL , Skills Ontology , Problem

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