SAP Knowledge Base Article - Public

2256250 - View candidate ratings not showing the correct number of candidates interviewed/rated

Symptom

Candidates who have been disqualified but Interviewed are not visible in Interview Central / View Interviewers Rate Section

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting Module;
  2. Access a specific Job Requisition -> View Candidates;
  3. Click "View Candidate Ratings";
  4. Disqualified candidate does not appear  

Cause

The checkbox Include Disqualified Candidates has not been checked.

Resolution

By selecting the checkbox option “Include Disqualified candidates”, all candidates, regardless of their Application Status, will be displayed:

 Interview dis cand.png

Note: Once the candidate has been disqualified the rating cant be changed, Candidate must be in a in progress status in order to be rated.

Keywords

Interview central, Candidate ratings , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions