SAP Knowledge Base Article - Public

2256343 - Notification trigerring in a different locale than of user

Symptom

The system is sending the notification to email address in a language other than the user's locale.

 

Environment

SuccessFactors LMS
Learning Management System

Cause

--> Whenever the system finds the preferences of the user updated on UI, it sends out notification according to that language.
--> Whenever system is unable to find the preferences of the users associated with hte email address it sends out notification in the system's default locale.

Resolution

Go to LMS ADMIN--> References--> Geography--> Locales
Change the default locale to the required locale

Keywords

notification wrong locale , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , Problem

Product

SAP SuccessFactors Learning all versions