SAP Knowledge Base Article - Preview

2256371 - Show Me Video and JAM screen capture do not work in Google Chrome

Symptom

  • Users are not able to user Screen capture.
  • Show Me Video feature pop-up window only displays "Upload File".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP SuccessFactors HXM Suite
SAP Jam Collaboration

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors HCM suite all versions

Keywords

Jam screen capture, Google chrome, show me video, upload file, record, recording , KBA , LOD-SF-PLT-SHW , Show me videos , LOD-SF-JAM , SAP Jam , Problem

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