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SAP Knowledge Base Article - PreviewSymptom
When trying to watch an MP4 video generated by SEN(WPB) Producer or Instant Producer and embedded in a web page, you may notice that the playback is delayed.
It seemingly starts downloading the video to your cache memory and only start playing it when the process is finished, which depending on the internet bandwidth, may take a while.
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Environment
- SAP Enable Now Producer(Workforce Performance Builder Producer) or Instant Producer v9.3 onwards
- Operating System Microsoft Windows
- Web browser independent
Product
SAP Enable Now, author option all versions ; SAP Enable Now, consumption option all versions ; SAP Workforce Performance Builder 9.3, desktop edition ; SAP Workforce Performance Builder 9.3, enterprise edition ; SAP Workforce Performance Builder 9.3, producer option ; SAP Workforce Performance Builder 9.4, desktop edition ; SAP Workforce Performance Builder 9.4, enterprise edition ; SAP Workforce Performance Builder 9.4, producer option ; SAP Workforce Performance Builder 9.5, desktop edition ; SAP Workforce Performance Builder 9.5, enterprise edition ; SAP Workforce Performance Builder 9.5, producer option
Keywords
Slowness, Video won't start playing, Nothing happens, Streaming not working, Slow, Download locally, Video not playing, Not working, Hangs, Video takes forever to start playing, Google Chrome, Internet Explorer, IE, Safari , KBA , KM-SEN-PRO , SAP Enable Now - Producer , KM-SEN , SAP Enable Now , Problem
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