SAP Knowledge Base Article - Public

2257038 - SuccessFactors SMTP Hostnames and Port Details for All Data Centers

Symptom

• This KBA lists the external SMTP hostnames for all SuccessFactors data centers.  
• It is recommended to leave the SMTP host name empty as the system is designed to pick up the DC mail services automatically. 

• These can only be used with Successfactors hosted cloud Boomi atoms and not via:  
  • Any third-party middlewares outside SuccessFactors cloud environment.  
  • SAP XI/PI/PO.  
  • SAP Cloud Platform Integration (SAP note about CPI not supported = 2589987).  
  • Environments attached to Boomi on-premise atoms/Boomi hosted cloud atoms.  

Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental  

Environment

• SuccessFactors
• Integrations
• Boomi

Reproducing the Issue

1. Attempt to connect to the SMTP host using the hostname provided in the KBA.
2. Observe the connection error or failure message.

Cause

• Incorrect configuration of SMTP hostnames or usage of deprecated mail servers.

Resolution

Updates to SMTP hosts

*Note: please leave the host blank for DC33 

DC

Hostname (Deprecated)

Host Name (Currently Active)

DC2

prodmail2a.successfactors.eu

mail.ams2.sf.priv

prodmail2b.successfactors.eu

mail.ams2.sf.priv

DC4

prodmail4a.successfactors.com

mail.phx.sf.priv

prodmail4b.successfactors.com

mail.phx.sf.priv

DC8

prodmail8a.ash.sf.priv

mail.ash.sf.priv

prodmail8b.ash.sf.priv

mail.ash.sf.priv

DC10

mail001.syd.sf.priv

mail.syd.sf.priv

mail002.syd.sf.priv

mail.syd.sf.priv

DC12

prodmail12a.successfactors.eu

mail.rot6.sf.priv

prodmail12b.successfactors.eu

mail.rot6.sf.priv

Newly Added SMTP hosts

DC

Host Name(Current Active)

DC8 Fed

mail.ashfed.sf.priv

DC11

mail.ap-au-sf.priv

DC15

mail.sha.sf.priv

DC16

mail.mgd.sf.priv

DC18

mail.dc18.saas.sap.corp

DC62

mail.dc062.sf.priv

DC22

mail.dc022.sf.priv

DC23

mail.dc023.sf.priv

DC41

mail.dc041.sf.priv

DC42

mail.dc042.sf.priv

DC43

mail.dc043.sf.priv

DC52

mail.dc044.sf.priv

DC47

mail.dc047.sf.priv

DC48mail.dc048.sf.priv

Zertificon

zert.ashfed.sf.priv

DC55

mail.dc055.sf.priv

DC57

mail.dc057.sf.priv

DC01

mail.dc01.sf.priv

DC03

mail.dc03.sf.priv 
DC25mail.dc025.sf.priv
DC26mail.dc026.sf.priv
DC30mail.dc030.sf.priv
DC32mail.dc032.sf.priv
DC34mail.dc034.sf.priv
DC49mail.dc049.sf.priv
DC50mail.dc050.sf.priv
DC51mail.dc051.sf.priv
DC53mail.dc053.sf.priv
DC54mail.dc054.sf.priv
DC56mail.dc056.sf.priv
DC58mail.dc058.sf.priv
DC60mail.dc060.sf.priv
DC61mail.dc061.sf.priv
DC64mail.dc064.sf.priv 
DC65mail.dc065.sf.priv
DC66mail.dc066.sf.priv
DC67mail.dc067.sf.priv
DC68mail.dc068.sf.priv
DC69mail.dc069.sf.priv
DC70mail.dc070.sf.priv
DC71mail.dc070.sf.priv
DC74mail.dc074.sf.priv
DC75mail.dc075.sf.priv
DC40mailsd.dc070.sf.priv
DC57mailsd.dc057.sf.priv
DC68mailsd.dc068.sf.priv
DC70mailsd.dc070.sf.priv

NOTE:

  1. The port for all of these data centers is 25.
  2. Do not use deprecated mail servers.

See Also

2960185

Keywords

SMTP host name; Could not connect to SMTP host; Connection refused; Boomi; prodmail; allow list; successfactors smtp hostnames and port f,sucessfactors mail servers,sfsf mail servers,  , KBA , ss_anonymizedkba , LOD-SF-INT , Integrations , LOD-SF-INT-CUS , SF Boomi & CPI (HCI) Custom Content , LOD-SF-INT-BPI , Dell & Boomi Infrastructure , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

Copy of SMTP Host Names.xlsx