2258217 - Error "Can't retrieve the information spaces list. A problem occurred while retrieving the information space list. (PS 30009)" when managing InfoSpace in Explorer

• Logon to Explorer as a member of Admin group, select Manage Spaces and receive error message "Can't retrieve the information spaces list. A problem occurred while retrieving the information space list. (PS 30009)."
• Creating new InfoSpace using the same HANA connection results in similar messages.
• The issue is with some connection types and in only some environment. In this particular case issue was in production but not in Dev., QA, and only with HANA connection.
• No issue with universes based on the same HANA connection.
• Issue only happens to members of Admin group.

• SAP BusinessObjects Business Intelligence platform 4.0/4.1
• SAP BusinessObjects Explorer 4.0/4.1

Explorer, Manage Spaces, PS30009, SP30009, 30009 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem