SAP Knowledge Base Article - Public

2258728 - Company Dropdown List is Empty During Add Global Assignment

Symptom

When trying to Add Global Assignment details the dropdown list for Company is empty.

Environment

  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Log into the instance
  2. Navigate to Employee Files
  3. Select the employee
  4. Click Take Action and select Add Global Assignment Details

You'll see that there are no values for Company.

company drop down empty.png

Cause

  • Company/Legal Entity is an effective dated record.

Resolution

  1. Please select a start date before selecting Company.
  2. Now the Company dropdown list is populated.
    after selecting start date.png
  3. As per our Implementation steps (and Handbook: Adding a Global Assignment) Company field should come after the start-date field, please check the data model globalAssignmentInfo and make sure that company and start-date field are enabled and have visibility = Edit (in Manage Business Configuration) or visibility="both" in XML based Succession Data Model.
    Screenshot of data model from Manage Business Configuration tool:
    BCUI setting.png
    Screenshot of data model from XML based Succession Data Model:

    GA company 001.jpg

 

Keywords

Add Global Assignment, Add GA, company drop down list is empty , KBA , company drop down list is empty , add global assignment , LOD-SF-EC-GA , Global Assignment , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions