SAP Knowledge Base Article - Preview

2258742 - E-mail Tickets Not Created In The System

Symptom

E-mail Tickets are not created for Service Request/Employee Support even after maintaining correct E-mail channel.


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Environment

SAP Cloud For Customer Core Application

Product

SAP Cloud for Customer add-ins all versions

Keywords

E-mail, Ticket, Web Service Message Monitoring, MIME , KBA , mime , octet-stream , text/html , tickets not created , LOD-CRM-SC-EML , Email , How To

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