2258830 - Adding IP Addresses to allowlist

Customer requests an IP address to be added to allowlist for IP Restriction Management feature.

SAP SuccessFactors HCM Suite

• The customer will provide you with an IP address or several IP adresses that they have requested to be added to allowlist.
• The customer will need to provide the Company ID of the instance for which they want the IP address to be added to allowlist.
• If the customer has Partner and access to Provisioning, the Partner can do the allowlisting with the same steps below.

• Customer will request IP addresses to be added to allowlist in order to restrict access to the system to the specified IPs or IP range.

IMPORTANT:

• IP Restriction Management is now self service, customers can add/remove IPs in the allowlist by themselves. IP Restriction Management | SAP Help Portal
• Support involvement to do it via provisioning is only needed if the customer has locked themselves out of their instance due to wrong IP allowlist.
• This process is meant to control BizX instance login only, and should not be used for any other kind of allowlisting purpose.

PROCEDURE:

1. Log in to Provisioning and navigate to the instance specified by the customer.
2. Click on Company Settings
3. Scroll down to "Restrict access to IP range"
   
   

• Delimited IP address Range

  10.20.30.40, 10.20.30.41

• Hypen Delimited IP address Range

  10.20.30.40-10.20.30.50

• Combination IP Address Range (Delimited and Hypen Delimited IP Range)
  
  10.20.30.40, 10.20.30.41, 10.20.30.40-10.20.30.50

1. Requested IP address can be typed in this text box, if there is more than one IP, these can be seperated by a comma and a space.
2. For an IP address range, this can be separated by a hyphen.
3. Click the "Save" button.

Note:  If you have an assigned Partner, we kindly recommend asking them to perform the addition, as they can ensure the change is applied correctly as well. 

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