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2258878 - Unable to View Any Lumira Documents in BI Launch Pad or CMC on IE and Chrome Browsers


  • You are not able to view any Lumira documents in BI Launch Pad or CMC
  • Same issue occurs on both IE 10/11 and Chrome browsers
  • Error message you might see is
    • There was an error opening this document

      2015-12-14 14_33_51-FFIDEV01_ffi_ad - Remote Desktop Connection.png



  • SAP BusinessObjects Business Intelligence (BI) Platform, 4.1 SP04 or above
  • SAP Lumira Server for BI Platform, version 1.28 or above
  • Microsoft Internet Explorer 10 or 11
  • Google Chrome (any version)


SAP Lumira 1.0, server version for the SAP BusinessObjects BI platform ; SAP Lumira, desktop edition 1.0


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