Symptom
- Candidates can create job alerts on both Internal and External career portals by saving job searches or from Job Management.
- Users may want to know when their job alerts will expire.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log in to the Internal or External career portal.
- Create a job alert by saving a job search or accessing Job Management.
- Verify the expiration details of the job alert.
Resolution
- The job alerts expire always after 180 days. However, you can adjust this to an earlier date on the job alert page in the career site.
- You can additionally set up a Recruiting E-Mail Trigger > Job Alert Expiration Notification which will notify the candidates that their job alert will expire in X days.
- Candidates can additionally verify when their job alert will expire in the career portal: Job Management > Saved Searches / Alerts - the column Date expires shows the end date for the job alert.
See Also
Keywords
job alert expiration, job alert expiry details, job search settings, saved job searches, recruiting email notifications, job alert management, career portal alerts, job alert expiration notification, job alert configuration settings, recruiting system alerts , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public