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SAP Knowledge Base Article - PreviewSymptom
When trying to view Crystal Reports, the following error occurs: "Illegal operation attempted on a registry key that has been marked for deletion. [CRCAF00000020]"
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Environment
SAP BusinessObjects Business Intelligence platform 4.x
Microsoft Windows Server 2008 and higher
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
registry mark delete , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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