2259963 - 'Error Rendering List report Component' due to time out in ORD - Explained

• When attempting to edit or run a 'Live Data' report in ORD, it loads for some time and fails with a Rendering error.
• This happens both in List reports and Pivot Queries
• The following logs are captured in the Analytics server:
  
  ExceptionStatus: Timeout, Exception: The operation has timed out, RequestContent: . ---> System.Net.WebException: The operation has timed out

• SAP SuccessFactors HXM Suite
• Report-Canvas (Detailed reporting)

• Navigate to Online Report Designer
• Attempt to edit or run a 'Live Data' report in ORD

There is a time-out limit set, for running an online report in ORD:

• This is done , since the same servers are used for both transactional as well reporting purposes.
• If a query runs for more than this time, it will cause issues with other jobs in the server.

The report's run time depends on multiple parameters. Examples:

• Number of columns and rows (amount of data)
• Cell level permissions
• User’s target population
• Server load

Any report that takes more than 5 minutes to load should be run using the Report Distributor to run offline.

ARB timeout, Online Report Designer , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem