Symptom
'Badge Recipient Notification' and 'Badge Recipient's Manager Notification' are not available in 'Email Notification Templates' list
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Navigate to 'Email Notification Templates';
- See that 'Badge Recipient Notification' and 'Badge Recipient's options are not listed
Cause
This could be due to missing 'Badge' element configuration in Data Model/Manage Business Configuration (BCUI).
Resolution
Make sure to add "sysScoreCardBadge" element in BCUI under Background Elements:
See Also
2803695 - Creating and Configuring Background Elements Using BCUI
Keywords
Badge email template, Badge email, Badge, sysScoreCardBadge, BCUI, DM, Data Mode, Background, , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-BCI , BCUI & Data Model (XML) Configuration , Problem