SAP Knowledge Base Article - Public

2259969 - Badge email template not available in email notification templates list

Symptom

'Badge Recipient Notification' and 'Badge Recipient's Manager Notification' are not available in 'Email Notification Templates' list

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Navigate to 'Email Notification Templates';
  2. See that 'Badge Recipient Notification' and 'Badge Recipient's options are not listed

    1.png

Cause

This could be due to missing 'Badge' element configuration in Data Model/Manage Business Configuration (BCUI).

Resolution

Make sure to add "sysScoreCardBadge" element in BCUI under Background Elements:

2].png

See Also

2803695 - Creating and Configuring Background Elements Using BCUI

Keywords

Badge email template, Badge email, Badge, sysScoreCardBadge, BCUI, DM, Data Mode, Background, , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-BCI , BCUI & Data Model (XML) Configuration , Problem

Product

SAP SuccessFactors HCM Suite all versions