2259984 - Error "Server has been disabled by CMS" when using RAS

When trying to use an OEM version of RAS, the error "Server has been disabled by CMS" is returned.

• CRSE 2008
• CRSE 2013

This issue can occur if the keycode is expired or missing from the registry, or if the registry key "KeycodeDefinitions" points to a location which does not have the file "BusinessObjects_KCDefinitions_dfo.xml"

1. For the keycode issue:
   
   Install Crystal Report Designer 2008 / 2013 (depending on the version of RAS) and use the keycode manager included in it (Under the help menu) to add the necessary keycode.
2. For the KeycodeDefinitions issue:
1. Open Regedit and go to the folder
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAP BusinessObjects\Suite XI 4.0\Report Application Server
2. Ensure that *all* instances of the registry key "KeycodeDefinitions" under that folder point to the correct drive and folder path where the file "BusinessObjects_KCDefinitions_dfo.xml" can be found.  There are several possible locations.
   e.g.
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAP BusinessObjects\Suite XI 4.0\Report Application Server\Instances\localhost\Keycode
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAP BusinessObjects\Suite XI 4.0\Report Application Server\Instances\<ServerName>\Keycode
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAP BusinessObjects\Suite XI 4.0\Report Application Server\Keycode

server disabled keycode CRSE OEM RAS , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem