Symptom
- End user is unable to see a particular document under Resources
- Users in a particular role are unable to see a document under Resources
Environment
- SAP Successfactors
- Workforce Analytics
Reproducing the Issue
- Go to Resources.
- Seach for the document.
- Not available?
Cause
End user will not be able to see any document under Resources until and unless the role assigned to user is not having access to that document.
Resolution
- Go to Admin -> Organize Documents
- Select the Document folder and Document
- Click Edit Document
- All the roles will be displayed down.
- Check if the role has access to this document or not.
- If not, then give the access by checking the role and save.
- Now, all the users assigned to this role will have access to the document.
Keywords
Workforce Analytics , Resouce documents, WFA document upload , KBA , LOD-SF-WFA-WA , Workforce Anaytics , How To
Product
SAP SuccessFactors Workforce Analytics 1511 ; SuccessFactors Workforce Analytics 1207 ; SuccessFactors Workforce Analytics 1210 ; SuccessFactors Workforce Analytics 1302 ; SuccessFactors Workforce Analytics 1305 ; SuccessFactors Workforce Analytics 1308 ; SuccessFactors Workforce Analytics 1311 ; SuccessFactors Workforce Analytics 1408 ; SuccessFactors Workforce Analytics 1508