2260026 - User having proxy access but unable to proxy, getting blank screen.

• User A has access to Proxy as User B but get blank screen while trying to Proxy;
• Proxy is not working and a blank page is shown;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HXM Suite

1. Login as User A > Proxy as User B;
2. Gets Blank Screen;

The user A should have the Home Page Tab grated as Proxy rights. To do so, please, follow the steps below:

1. Admin Center > Proxy Management;
2. Under Who will act as the proxy(username): place the user A;
3. Under What account holder will the proxy act on behalf of (username): place the user B;
4. Grant the permission  Home Page Tab > Save

The help portal guide for Proxy Access can be found at Setting Up and Managing Proxy Access

2606997 - How to read the Security Permission Report for Proxy management

Setting Up and Managing Proxy Access

proxy, blank screen, erro to proxy, proxy management , KBA , LOD-SF-PLT-PRX , Proxy , LOD-SF-PLT , Platform Foundational Capabilities , Problem