SAP Knowledge Base Article - Public

2260162 - SAP Jam - How to view a HTML file

Symptom

  • How can I see/preview html file in SAP Jam?
  • You uploaded a file (.html) but you are not able to view it in SAP Jam. The only option available is to download the file to view it.

Environment

SAP JAM Collaboration

Reproducing the Issue

  1. Upload any html file to SAP Jam

 html_upload.PNG

 

  1. The upload is successful, however there is no edit option. By clicking on the file downloads it directly.

 

post_upload.PNG

 

  1. There is not option to view in More tab either:

 

all options.PNG

Resolution

This is expected behavior since the html format is currently an unsupported document format in SAP Jam and therefore it needs to be downloaded to be viewed.

If you want them to be viewable in SAP Jam, you'll need to create wiki pages out of them.

See Also

2083557 - What is the Document Viewer and What Type of Documents Does it Support? - SAP Jam

Keywords

Jam, html file, View, html view , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-CNT , Content, File Sharing & Upload , How To

Product

SAP Jam Collaboration all versions