Symptom
- All users facing the following error in accessing the Service Manager application:
Logging user into server
JCO_ERROR_COMMUNICATION Connect to SAP gateway failed
Connection parameters: TYPE=A DEST=custom_USER_AUTH ASHOST=example.example.com
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR max no of 202 conversations exceeded
TIME Tue Oct 20 09:13:56 2015
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Environment
- SAP Mobile Platform 3.0 SP08
- CRM Service Manager application
- SMP Server uses JCo ( Java Connection ) to establish communication to the backend.
Product
SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Mobile Platform 3.0
Keywords
SAP Mobile Platform, CRM Service Manager application, JVM, props.ini, JCo , KBA , MOB-SUP-RT , SUP Runtime , Problem
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