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2260987 - Unable to Use any Lumira Documents in SAP BI Mobile App

Symptom

  • After upgrade to Lumira Server for BI Platform version 1.29, in the BI Mobile app, you are unable to see or use any Lumira documents from the BI Platform.
  • You have created a category for mobile documents called "Mobile" in the Central Management Console (CMC), and added Lumira documents to this category, but they are not showing up in the BI Mobile app.  
  • Other reports (e.g. WEBI and Crystal) work fine in the app.
  • You have upgraded your BI Mobile app (on iOS) to version 6.3.x.


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.1, SP04 or above
  • SAP Lumira Server for BI Platform (LS4BIP), version 1.29 or above
    • BI Mobile support is a new feature introduced in LS4BIP 1.29, refer to KBA 2179564 for more information.
  • SAP BI Mobile app for iOS, version 6.3.x or above
  • Apple iPad (3rd generation or newer)

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Mobile 6.0.0 for iOS ; SAP Lumira 1.0, server version for the SAP BusinessObjects BI platform ; SAP Lumira, desktop edition 1.0

Keywords

bi4, bi41, bi 4.1, bi 41, ls4bip, lumira, bi, add-on, addon, mobile, mobi, support, compatible, compatibility, work with, working, unable, cannot, can't, can not, view, open, see, enable, edit, document, report, file, teamserver,
, KBA , BI-LUM-SRV-BIP , SAP Lumira Server for BI Platform , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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