SAP Knowledge Base Article - Public

2261484 - SAP Lumira gives "Invalid username or password." connecting to ESRI


SAP Lumira gives "Invalid username or password." or "authorization error" connecting to ESRI

HIGH trace logs in 1.29.3 show the following entry

XMLHttpRequest cannot load

No 'Access-Control-Allow-Origin' header is present on the requested resource.

Origin '' is therefore not allowed access.

The response had HTTP status code 503.", source: (0)


SAP Lumira 1.29.3 and earlier

Reproducing the Issue

  1. Start SAP Lumira
  2. Click File | Preferences > Geo Map Service
  3. Check "Use this account (*):
  4. Enter Use Name and Password
  5. Click "Done"
  6. Create a new SAP Lumira document
  7. Click the Geographic Charts dropdown and select "Geo Map"
  8. Notice the error


SAP Lumira Development and ESRI Development are investigating the cause


Unfortunately there is no resolution at this time. SAP and ESRI are investigating.


geo maps mapping arc gis online account authorization logon login geographic , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem


SAP Lumira, desktop edition 1.0