SAP Knowledge Base Article - Preview

2261982 - The new value for the status field is not allowed, error when saving a task with CRM Desktop Connection.

Symptom

  • Saving a task shared with SAP CRM in Outlook the error message "The new value for the "Status" field is not allowed" appears
    kba 2540338 img.PNG
  • Desktop Connection custom task status picklist values not working


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Environment

  • Desktop Connection for SAP CRM
  • Desktop Connection for SAP CRM, enterprise edition
  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

business_logic.js, customization package, task_status_mapping , KBA , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , CRM-BF-DCN , Desktop Connection for SAP CRM , Product Enhancement

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