2262726 - Error: 'An error occurred while updating the report's parameter pick lists', when saving or opening a report saved in SAP BW from Crystal Reports

• Unable to open report saved in SAP BW.
• Unable to save a report from Crystal Reports to the SAP BW System.
• When attempting to open a report stored on SAP BW in Crystal Reports, it fails with the error:
           
    'An error occured while updating the report's parameter pick lists.
     This report requires a repository connection in order to open.'

• SAP Crystal Reports 2013
• SAP Crystal Reports 2016
• SAP Crystal Reports 2020
         
• SAP BW 7.4
• SAP BW 7.5

1. In Crystal Reports, under the menu "SAP", select "Open Report..."
2. Login to an SAP BW system.
3. In the window: "Open a Crystal Report from BW", select a report stored on the SAP BW System, and click "Open"
4. It then displays the error:
     
     'An error occured while updating the report's parameter pick lists.
      This report requires a repository connection in order to open.'
              
5. Click "OK", the report is not opening.

• The SAP BW Gateway is blocking the communication between Crystal Reports and the SAP BW System.

• To resolve this issue, modify the SAP Gateway security to allow Crystal Reports to connect to the SAP BW System.
                
• To update the SAP Gateway to allow your user, or computer, or external application to connect to the SAP System, contact your SAP BASIS Administrator. For more information see:
• SAP Note: 1408081 - Basic settings for reg_info and sec_info     
• SAP Documentation: Gateway Security Files secinfo and reginfo 
       
• If you have any questions or issues setting security for the SAP Gateway, then create a case for the SAP Gateway support, under the component: BC-CST-GW

• 1480644 - "gw/acl_mode" and "gw/reg_no_conn_info"

CR, reginfo secinfo rsec , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020