SAP Knowledge Base Article - Preview

2262952 - CRM-IU: MCF process: Internal error occurs if function module BCONTACT_CREATE is calling


In Multichannel Foundation an error occurs when trying to submit creation of new outage or changing payment plan.

Internal error: Unexpected error 5 while calling function module BCONTACT_CREATE.



  • SAP CRM for the releases:
    • CRM 7.0 EHP 2
    • CRM 7.0 EHP 3 
  • SAP ERP for the releases:
    • ERP 6.0 EHP 4
    • ERP 6.0 EHP 6
    • ERP 6.0 EHP 7
  • SAP Multichannel Foundation for the releases:
    • UMCERP01  6.04
    • UMCCRM01 7.0


SAP Customer Relationship Management all versions ; SAP ERP 6.0 ; SAP Multichannel Foundation for Utilities and Public Sector all versions ; SAP NetWeaver 7.4


ISUC_UMC_SETTING, BCONTC, Kontakt, Multichannel , KBA , CRM-IU-MC , Multichannel Foundation for Utilities , IS-U-CS-MC , Multichannel Foundation for Utilities , Problem

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